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Screen freeze
is4b5jt
Joined: April 16, 2009
Posted: Sept. 7, 2009, 7:42 PM
Hello, I've been using for pro-stitcher for about a year and am really happy with it. Today, I encountered what feels like a pretty serious problem. No matter what I do, the screen is frozen/unresponsive. I've rebooted and cleaned the system a few times. Where do I go from here?
Re: Screen freeze
kathisalter
Joined: Dec. 2, 2008
Posted: Sept. 8, 2009, 11:37 AM
I'm sorry you are having this issue. Probably the best thing for you to do is call Sam, who is one of our technicans. He can help you figure out what is happening and how to solve the problem. The number to call is 877-697-8458 Ext 120, Monday-Friday 8:00 AM-5:00 PM MST.

I hope everything gets resolved soon.

Kathi Salter
Handi Quilter Studio Educator