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Motor stops

I get this on my pro stitcher every once and awhile It stop working.
Motor(1):Buffer underflow!SMIEngine Error! Than it has a place to hit ok If you hit ok the machine starts up. hope you can help me i have take picture but can at it to this


  • Boxer,

    I am sorry you are having problems with your HQ Pro-Stitcher. Make sure that you have installed the latest update which ends with .0416. This should help with the issue you are having. If you are still having problems please contact our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MST.

    Best regards,

    Cheryl Duncan
    Handi Quilter Studio Educator
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