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Art and Stitch Activation Issue

edited September 2013 in Ask An HQ Expert
I also want to use Art and Stitch so i can pass designs directly back to the ProStitcher. I have received the activation code from A&S. (I do know that you cannot use the @ sign in the fields for the activation code or the button remains grayed and will not work.) I however cannot get it to work on my Pro Stitcher Tablet as it remains grayed out after all of the data has been entered into each field. I have tried it many many times but the app defaults to demo mode. The button remains grayed out even with the code entered. There seems to be a bug. Is there a work around?


  • lkroberts,

    You need to do the "Off-Line" activation described on page 5 of the booklet that came with your Art & Stitch cd. You will have more than one number that you have to put in to be able to use the Art & Stitch on your tablet.

    Make sure that you follow the instruction completely.

    Good luck,

    Cheryl Duncan
    Handi Quilter Studio Educator
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