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Avante not remembering speed settings

edited February 2014 in Ask An HQ Expert
Since yesterday, my Avante no longer remembers the speed setting or # of stitches per inch that I have programmed. When I turn it on, the manual speed is always reset to 50%, and the stitch length in regulated mode is at 15 SPI. What could be causing this? Is there a battery somewhere that might need replacing? The machine is only 1.5 years old.


  • Thank you very much. they were able to resolve my issue (we don't know what caused it, but at least it's fixed now :) )
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