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Bobbin case tension screws drop out

edited May 2014 in Ask An HQ Expert
Hi, is anyone else having the problem of the tension screw in the bobbin case falling out and getting lost? This has happened to me several times in the past year or so. Because they are almost microscopic, they are nearly impossible to find once lost. I keep a supply on hand.

Comments

  • Sherican,

    I am sorry this has happened. Try tightening your tension screw a little more. This usually doesn't happen unless your bobbin tension is too loose. If this keeps happening please call our Technical Solutions team at 1-877-697-8458, M-F, 8-5 and see if they can help you.

    Good luck,

    Cheryl Duncan
    Handi Quilter Studio Educator
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