Well, it finally happened.... the mounting bracket was so tight that it finally snapped. Even the rep that set up the Fusion, also made comment about the brackets being tight. In a plural form. Now 2 years later, and never having a problem with the Fusion..... that a mounting bracket has put me down. Talk about timing. There isn't any listing for this part.....So where do I go for the replacement part? An HQ rep is 2.5 hrs away, and this being a weekend, and the need is now. Cathie
Cathie, I am sorry about your mounting brackets. Please call Customer Relations and they will be able to help you with ordering new brackets for your iEi.
Angie Balling Handi Quilter Educator Customer Relations 877-697-8458