I have a couple of questions: First, why does my Avante always have problems on Friday afternoon, when the help desk is closed? Second, I need a good reason why I could quilt nearly an entire row of a pantograph, when suddenly the machine begins to skip stitches. This is not the first time this has happened. I consult my manual. I change needles. I try sharps in sizes 16 through 19. I was using a #19
sharp to begin with. They all do the same thing. I have adjusted the tension on the top until huge loops show on the back - still skipped stitches. The needles are all the way in, they're faced the right way. I've tried 5 o'clock and 7 o'clock. I've changed thread. The quilt is not tight on the frame. Most of the skipping is on a curve going up and to the left, but not all. There doesn't seem to be any consistency to where or when it does it. I truly am becoming Crabby Quilter.
You should know that I've been quilting for several years, first with an HQ 16, now with the Avante, which I've had a little over a year. This happened before, and I spoke to a tech about it, but I found him to be less than helpful and not a little condescending.
I'd appreciate any help you can offer.