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Screen Calibration
  • Sfrankin53Sfrankin53
    The screen on my pro-stitcher is not following the touch. I have calibrated the screen in the advanced settings, but after a few rows of quilting the touch screen is not responding to the touch location. I called Tech support and left 2 messages last night, but did not receive a call back. Can you help with this or should I just wait it out...

    Thanks.
  • weedopweedop
    Hi!
    I believe that Mike received your messages and is trying to reach you, we apologize for the delay, we have been pretty busy the last day or so. Mike is very knowledgeable with the Pro Stitcher and will help you resolve your problem once you two connect. Thanks!

    ~Ty, Handi Quilter Tech Solutions
  • Sfrankin53Sfrankin53
    Mike did send an e-mail and I hope to speak with him today on this issue. Thank you very much.
  • KimboKimbo
    How about typing out some instructions for those of us going through the same issue? Sometimes, usually, the issue occurs when tech support is away or at midnight, or on a Sunday..... :)
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