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My bobbin winder broke

edited September 2013 in Ask An HQ Expert
Only had my machine 9 weeks, is this under warranty? I will cry if it isn't. When trying to use it, it's making a horrible sounds, heard something break loose in the middle of winding a bobbin.


  • Katn,

    I am sorry about this. Have you contacted your local rep? They should be able to help you. If they can't please call our Customer Relations at 1-877-697-8458, M-F, 8-5 MDT. They will be able help you.

    Good luck,

    Cheryl Duncan
    Handi Quilter Studio Educator
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