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Bobbin winder tension

edited September 2013 in Ask An HQ Expert
How do I jus pudge how to set the bobbin tension on the Sweet 16 bobbin winder? I have watched the video, but it does not indicate. The bobbin winder tension from the factory was so tight I could not get my bobbins to wind, so had to loosen it. Just wondering if there is a way to tell as it seems to be difficult to wind a bobbin, even after adjusting the spindle ie separating the spindle so the bobbin actually spins.

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