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HQ-16 Start button doesn't respond
  • Threaded the machine. Stitched a sample. Moved over to the quilt. Up/down buttons work. Bobbin thread comes up. Pressing the Start does nothing. No errors. Just doestn't respond. Checked the cables and all seem plugged in fine.
  • Dear ddaurio,
    It sounds like you might need a new Start button. Check with your rep and they will be able to help. If you have any questions you may call Technical Solutions, 1-877-697-8458, M-F 8am-5pm.

    Good luck,

    Angie Balling
    Handi Quilter
    Studio Educator
  • The front and back buttons both dont work.
  • Dear Ddaurio,
    Please call Technical Solutions:
    1-877-697-8458,
    M-F 8 am to 5 pm

    Angie Balling
    Handi Quilter
    Studio Educator