Welcome Quilter!

It looks like you’re new here. If you want to get involved, click on “Apply for Membership”.

Login with Facebook Sign In with Google Sign In with OpenID Sign In with Twitter

In this Discussion

HQ-16 Start button doesn't respond
  • Threaded the machine. Stitched a sample. Moved over to the quilt. Up/down buttons work. Bobbin thread comes up. Pressing the Start does nothing. No errors. Just doestn't respond. Checked the cables and all seem plugged in fine.
  • Dear ddaurio,
    It sounds like you might need a new Start button. Check with your rep and they will be able to help. If you have any questions you may call Technical Solutions, 1-877-697-8458, M-F 8am-5pm.

    Good luck,

    Angie Balling
    Handi Quilter
    Studio Educator
  • The front and back buttons both dont work.
  • Dear Ddaurio,
    Please call Technical Solutions:
    M-F 8 am to 5 pm

    Angie Balling
    Handi Quilter
    Studio Educator