Simple-to-follow self-diagnostics could save you a call to technical solutions team (or will make it easier to diagnose problems remotely).
Using high-quality, long-staple thread is highly recommended for all high-speed long-arm quilting machines. But you don't have to give up your favorites. Try silk, poly, cotton or holographic threads ...
Instructions on how to assemble the frame that comes with the HQ Avanté.
Vicki Hoth, Handi Quilter Education Coordinator, introduces how to get started with the HQ Avanté
See how easy it is to maintain your HQ 18 Avante.